Product Innovation
Customer Experience
Usability and Adoption
Configuration
R&D Transparency
Companies like IDBS or Dotmatics told us 'here's a product, I hope this works for you' and we'd try to make it fit into our system. In contrast, Benchling told us 'here's our product, but let's figure out what research you are doing and configure our platform to your science, not the other way around.’
Rusty Wall
Molecular Engineering Scientist
From an IT management perspective, the old systems that we had on premises were expensive to support, required a lot of custom development, and we had to make any necessary changes in house. It was painful. The Benchling platform is easy to maintain and much more streamlined, which has led to far more end user engagement.
Director, IT and Data Science
With Benchling it's so much faster and easier to find the information that you want, and share information even in real time. Series of experiments go faster, program timelines go faster, and it shortens the timelines for the development of our therapeutics.