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We’re your experts in science and software

From understanding your science, to crafting your data model, to training your teams and ensuring ongoing success, we've got your back.

Proven success for leading life sciences companies

Professional Services map your science to the software

  • Proven Implementation Methodology

    We’ve successfully implemented Benchling across hundreds of life science R&D organizations. More than 99% of Benchling clients continue with Benchling after their first year.
  • Onboarding and Training

    With Benchling, you get a dedicated team of experts that creates bespoke documentation, carries out trainings for each of your teams, and works with you every step of the way.
  • Integration Development

    For custom integrations, our Customer Engineering team can partner with your IT and informatics teams to help build anything you need.
  • Proven Implementation Methodology

    We’ve successfully implemented Benchling across hundreds of life science R&D organizations. More than 99% of Benchling clients continue with Benchling after their first year.
  • Onboarding and Training

    With Benchling, you get a dedicated team of experts that creates bespoke documentation, carries out trainings for each of your teams, and works with you every step of the way.
  • Integration Development

    For custom integrations, our Customer Engineering team can partner with your IT and informatics teams to help build anything you need.

Customer Success
ensures success post go-live

  • Ongoing support and trainings
  • Regular usage reporting on the metrics you care most about
  • Regular check-ins and business reviews

Managed Services
ensure long-standing success

  • Ongoing configuration coordination and support
  • Coordination on upcoming releases
  • Additional integration building

In-App Support puts live help at your users’ fingertips

  • In-app support chat for direct access to customer success team
  • Service-level agreement ensures timely response to any questions
  • SaaS approach and agile development model ensure fixes are rolled out ASAP, without any downtime

Delivering success across life science R&D

Join over 170,000 scientists using
Benchling to power life science R&D