Professional Services

Accelerate time to value with implementations precisely aligned to your R&D, delivered by Benchling experts

Professional implementations that deliver lasting success

Our team of experts have delivered successful solutions for hundreds of life science companies, with 99% retention. They partner with your organization to understand your goals, then implement our cloud-based solutions aligned to a shared vision for success.
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    Faster time to value

    Reach your goals faster with services delivered by knowledgeable experts, steeped in industry best practices.
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    Tailored solutions

    Get the solution that will work best for your R&D organization, aligned to your business requirements.
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    Saved resources

    Let our team manage the entire implementation process, saving more time for you to focus on your science.
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    Built for success

    Receive the support you need before, during, and after implementation with unmatched product support, training, and continual optimization.
Proven implementation methodology
We’ve thought through the entire implementation process and continually refined our approach to meet the needs of biotechnology innovators. You’ll get everything you need to be successful with Benchling, in the fastest time possible.

Design and configuration

Our team will take the time to fully understand your science, then design and configure the solution that works best for your organization.

Onboarding and training

We’ll get your team ready to thrive on Benchling with comprehensive documentation, education, and support.

Integration development

We partner with your IT team to build any required integrations across hardware and software systems.

Compliance and validation

We create tailored validation and product release plans to align with your compliance requirements, including Impact Assessments and support for IQ, OQ, and PQ/UAT.

See the impact of Benchling Professional Services


customer retention rate


Professional Services customer satisfaction rate


improvement in overall product satisfaction

Source: Benchling customer surveys
At ElevateBio, we’re committed to powering the creation of innovative therapies for patients. When we think about the evolution of the cell and gene therapy industry and R&D, we not only look for new technologies but also for partners to help advance our processes as well. Benchling has continually provided us with expert delivery, support, and best practices, and has been a partner in our success with this platform.
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Cherylene PlewaSenior Vice President, Cellular Engineering, ElevateBio

Benchling certified partners

Maximize your flexibility with our ecosystem of certified, trusted partners who deliver specialized implementation and support services, tailored towards your business needs.

Learn more about our professional services

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